Incoming Students FAQ
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Q: I prefer used books, but books for my course are not listed at the University Book Store. Can I find used books?
A: Some instructors provide books lists to other local shops. We may very well have used copies of the books you need. Bring us a copy of your syllabus after you have gone to your first class and we will do all we can to find used copies of the books you need.
Q: How can I pay for my textbooks at the University Book Store?
A: The University Book Store accepts cash, check, Visa, MasterCard, American Express, Discover and WisCard, the University of Wisconsin-Madison's debit card.
Q: How do I put money on the WisCard for my purchases at the University Book Store?
A: You can put money into your WisCard Campus Cash account at the Memorial Union Cashier's Office or online.
Q: How much should a typical freshman put on a WisCard for books each semester?
A: The average student spends $350-$450 per semester at the University Book Store.
Q: What if I drop a class or accidentally purchase the wrong book for a class?
A: You may return your textbooks with a receipt for a full refund through Tuesday, September 11th (2012 Fall Semester), and through Tuesday, January 29th (2013 Spring Semester).
Q: Is this the same return policy as the other departments in your store?
A: The return policy for the non-textbook merchandise is 30 days with a receipt for a full refund.
Q: What other types of products do you sell that aren't textbooks?
A: Collegiate clothing and gifts, school supplies, computer software and supplies, art supplies, general interest books, even coffee and sandwiches, too!
Q: If my class has required supplies that aren't books, do I find those in the textbook department (basement) as well?
A: Your non-text supplies such as art supplies and general books, will be found on the first floor in the University Book Store.
Q: What services can I find at the University Book Store that I would never expect to be able to find?
A: Madison Metro bus tickets, notary public, and custom framing.
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