The University Book Store

Primary responsibilities include but are not limited to:

• Assist in overseeing all daily functions of Sales Associates, including scheduling, training, coaching, developing staff and ensuring teamwork enthusiasm and commitment.
• Assist in overseeing floor presentation, service and operations, including maintaining counter and sales floor presentation, ensure merchandise is in stock, priced correctly and displayed per guidelines, maintain sales floor security, and perform floor opening and closing duties as well as weekend floor supervisor duties.
• Provide exceptional customer service by performing UBS customer service expectations and effectively communicating with customers, management, supervisors and staff and manage UBS Customer Loyalty program.
• Promote sales and services, including proposing new ideas to promote merchandise and assist our Marketing team in planning and executing promotional and sale campaigns.

Additional duties include but are not limited to: Work closely with buyers to resolve pricing, scanning and product issues; assist in maintaining inventory records including counting items, data entry, verifying and recording information, price changes and markdowns.

The ideal candidate will have strong leadership skills, excellent sales and organization skills, the ability to multi-task, and demonstrate excellent verbal and written communication.

Primary responsibilities include but are not limited to: picking products, processing orders and packaging merchandise for internet sales shipment. Customer service skills to assist in handling customer requests, inquiries and complaints as needed. Maintain inventory of shipping supplies. Receive incoming merchandise, verify stock quantities and sizes, price merchandise according to invoice, print price tags and label merchandise. Store and retrieve merchandise in the designated storage rack locations.

The ideal candidate will be organized with attention to detail, experienced in use of computer and data entry, have previous shipping and receiving experience, ability to operate material handling equipment such as two-wheel cart, pallet jack, rolling book cart and conveyor, and ability to lift up to 40 pounds frequently and 50 pounds intermittently.

Provides exceptional customer service, operates a cash register, provides information and promotes sales at the cashier stations, coffee cart, gift area, in-store services, Wisconsin Badger clothing and gift items, and other areas as needed. Prepares and serves gourmet coffees and related products.

Provides exceptional customer service, operates a cash register, provides information and promotes sales regarding art supplies, pen sales, supplies, consumer electronics and in-store services.

Provides exceptional customer service, provides information and promotes sales regarding Wisconsin Badger clothing and gift items and in-store services, maintains sales floor, and operates cash register. Responsible for assisting with closing & opening store.